Version: terms-en-2026-11-11-v1 · Last updated: 11 November 2026
1. Who provides the service?
TIDE OF WAR is a naval battle game provided by 208 SOFTWARE SOLUTIONS TEKNOLOJİ ANONİM ŞİRKETİ. In these terms, "we" or "208" means this company and "you" means the person using the game.
Address: Bulgurlu Mahallesi, Toygarçeşme Sk. No:16/B, 34696 Üsküdar, Istanbul, Türkiye
MERSİS: 0001280550000001 · Tax ID: 0012805500
Support: support@208softwaresolutions.com · Legal notices and personal data requests: info@208softwaresolutions.com
These terms govern your use of the game and your account. How and why personal data is processed is explained separately in the Privacy Notice. Accepting these terms does not mean you consent to optional data processing or to marketing messages.
2. Age and eligibility
The game is for players aged 13 and over; if you are under 13 you may not use it. This limit does not replace the legal capacity rules of your country or the app store's content rating.
If you are 13–17, review these terms with your parent or legal guardian. Actions that require a guardian's consent (creating an account with email, reopening a closed account, in-app purchases) are not available to players aged 13–17 in this version; you can play as a guest. You must give your age correctly. We do not ask for an ID card, a photo of your face or school information as part of sign-up.
3. Guest play, accounts and account security
After the age step you can play as a guest without signing up. Your guest progress, and any gold bought with a guest account, is tied to the access data stored on your device. If you delete the app, reset your device or lose that access data before protecting your account with an email and password, we may be unable to restore your progress and gold, and we cannot guarantee recovery. A session expiring does not by itself delete your game record.
You can protect your progress by securing your account with an email and password. When you switch to another registered account, read the choice shown to you carefully: the balances and items of two accounts are never merged automatically, and the account you do not choose is not deleted.
Do not share your password or verification codes with anyone. Our support team will never ask for your password. If you suspect unauthorized access to your account, contact us at support@208softwaresolutions.com.
4. Using the game and fair play
You can take part in one active match at a time with your account. The authoritative record of matches, rewards, purchases and ownership is kept on our server. If you notice a display or connection error, report it with the match details; we review the records and correct genuine errors.
You may not:
Use cheats, unauthorized bots, or manipulate results or rewards; knowingly and repeatedly exploit a bug.
Exceed request limits, overload the service, access other accounts without authorization or circumvent security measures.
Sell or transfer your account, gold or in-game content outside the game, or use them for betting or cash-prize schemes.
Defraud, harass or threaten other players, or share their personal information without permission.
Reporting a bug or security issue to our support address in good faith is not a violation.
5. Gold, anchors, digital content and in-app purchases
Gold is the game's permanent in-game currency. It can be earned through match results and rewards, and gold packs can also be bought with real money through the App Store or Google Play. Anchors are used only inside a match and reset when the match ends; they cannot be bought. Captains and cosmetics are unlocked with gold; the amount to be spent is shown before you confirm.
The price and content of a pack are shown on the store's payment screen before you buy. Payment is taken by the App Store or Google Play and is subject to that store's rules.
Gold you buy is credited to your player account exactly once after the purchase is verified. Gold and in-game content are a personal, non-transferable right to use them inside the game only; they have no real-money value and cannot be cashed out, transferred to another account or merged between accounts.
Because purchased gold is delivered to your account immediately, it is digital content supplied instantly and, to the extent permitted by applicable law (including the Turkish Regulation on Distance Contracts), no right of withdrawal applies once it is delivered. Your mandatory consumer rights and the store's refund rules are not affected.
Refund requests are made through the store where you bought (App Store or Google Play). When the store refunds a purchase, the gold credited by that pack is deducted from your account.
Purchases made with a guest account are credited to that guest account (see section 3). Deleting your account does not refund unused gold.
We never show a purchase that did not happen or a reward that was not earned as if it had been given. We review reports of wrong balances or repeated transactions and correct them against the authoritative records. Gold and content obtained through cheating, fraud or a refunded payment may be removed.
6. Community rules and player content
TIDE OF WAR has no tolerance for objectionable content or abusive users. In your display name, clan name and description, and in clan chat you may not post: insults, profanity or hate speech; harassment, bullying or threats; sexual content; content that glorifies or encourages violence, self-harm or illegal activity; any content that endangers children; impersonation, fraud or spam; other people's personal information or content that infringes their rights. Do not share your real address, school, phone number or password.
Names and messages containing inappropriate words are rejected automatically. You can report and block a message or player from inside the app: in clan chat, press and hold a message and choose Report or Block player; you can manage blocked players in Settings. You will not see messages from players you block.
We review reports within 24 hours. Content that breaks the rules is removed; a player who breaks the rules may have their name reset, their communication features restricted and their account suspended or closed. For serious or repeated violations an account may be closed without warning. You can appeal a decision at support@208softwaresolutions.com.
You or the relevant rights holder keep the rights to the content you share. You give us only the limited permission needed to display it in the game, host it technically and review it for community safety.
7. Closing or deleting your account and leaving the service
You can stop using the game at any time. In the app, under Settings → Manage your account, you can choose either closing your account, which can be reopened within 30 days, or permanently deleting your account and personal data. Guest accounts can only be deleted. If you cannot access the app, send your deletion request to info@208softwaresolutions.com; the steps are described at tideofwar.208softwaresolutions.com/en/delete-account. Removing the game from your device does not delete your account.
Closing your account: your account is closed to normal use and all sessions end immediately. Within 30 days you can verify your identity and come back with Reopen my account; simply signing in does not reopen it. When the period ends, your account is deleted.
Deleting your account and data: there is no waiting period; your request is processed right away and completed within 30 days at the latest. We never say "deleted" before it has actually happened. A deleted account, its progress, gold and other content cannot be restored. What is deleted, and which records are kept in anonymized form and why, is explained in the Account Deletion and Data Retention Policy.
8. Content rights, updates and changes to the service
The rights to the game software, images, sounds and texts belong to 208 or the relevant rights holders. You receive a limited, non-exclusive and non-transferable license to use the game for personal play in line with these terms.
We may make balance, security and bug-fix changes. Changes that significantly affect your existing rights are announced reasonably in advance; in urgent security or legal situations, as soon as possible.
Maintenance and interruptions may happen. We do not guarantee uninterrupted or error-free access, but we do not exclude liability for intent, gross negligence or any liability that cannot be limited by law. If the service is ever going to be shut down permanently, we will announce it a reasonable time in advance.
9. Changes to these terms, contact and disputes
We show the current version and date of these terms in the app and on our website. We clearly announce material changes and ask for your acceptance again where required. New terms do not retroactively remove legal rights that arose from earlier transactions.
Send complaints and objections to support@208softwaresolutions.com. Subject to your mandatory rights, the laws of the Republic of Türkiye apply. If you live in another country, you keep the benefit of the protective provisions of that country's law that cannot be excluded by contract. Your right to apply to consumer arbitration committees, consumer courts or other competent authorities is not limited.